Shipping policy

Please note, due to COVID-19, couriers worldwide are affected by slower processing and shipping times. In these times, I greatly appreciate your kind patience while you wait any extra time that might be needed to get your special package to you.

All items are shipping via Canada Post. The prices you see during checkout are synced with Canada Post to charge exactly the cost they set forth. 

Orders between $100-$249 Canadian (after discounts, before taxes) currently ship free in Canada and the USA. Within Canada and the US, parcels are sent with tracking. The shipping time on these is usually 1-3 weeks. Orders placed to British Columbian addresses will be charged 7% PST.

INTERNATIONAL CUSTOMERS (All countries out of North America), please note: you may be charged duties/taxes for purchases than enter your country. These are the customer's responsibility to pay. International orders take on average 3-12 weeks to arrive and do not come with tracking unless you pay for tracked service. 

ITALY - we’ve seen an increase in exceptionally slow delivery time in these countries. Please note if you do not choose to pay for tracked shipping, we have no control once it has left our hands. Please reach out to your local post office as it is all too common for delivery notices not to be left to pick up your parcel. 

SPAIN - Due to the Spain post system repeatedly not delivering packages or notifying customers to pick up their packages, we no longer can ship to Spain. 

International customers will receive free UNTRACKED shipping on orders of $150 Canadian or more. 

EU CUSTOMERS

Please note, that at this time Petal & Posy DOES NOT CHARGE VAT at checkout. As we are based in Canada, you may be responsible for VAT/taxes/duty upon the arrival of your order.